TERMS AND CONDITIONS

ARTICLE 1. PURPOSE OF THE CONTRACT

This contract is a service contract for the rental of a photobooth at an event (public / private event).

ARTICLE 2. OBLIGATIONS OF THE SERVICE PROVIDER

2.1 Easyflash undertakes to comply with the regulations in force in the establishment and with the laws and regulations in force in the country.

2.2 The Provider undertakes to carry out the task specified in Article 1 in accordance with the rules of the trade and in the best possible manner.

2.3 Our EasyBox will be delivered by default within a 2-3 hour time slot depending on the time of year. However, due to high deliveries, we reserve the right to deliver the machine up to 40 minutes before the start of your event if necessary.

2.4 The machine will be picked up at the end of your event by default (time indicated on the contract) but can be picked up the next day if we are unable to come and collect the equipment.

2.5 Our machines are rented for the times indicated on the quotation. Technical and telephone assistance will only answer you during these hours. The photo development pack on paper is based on 7 hours of use. Beyond this number of hours, we cannot guarantee that you will not go to the end of the paper roll. Digital photos remain 100% unlimited.

Translated with www.DeepL.com/Translator (free version)

ARTICLE 3. CUSTOMER’S OBLIGATIONS

3.1 The client, who is solely responsible for the service he organizes, will be responsible for all declarations and requests for administrative authorizations to be made in good time. Also, if registration is required to access the event location, it is imperative to notify us in advance.

3.2 Provide a parking space for a vehicle close to the EasyBox location. In the event of a parking ticket for failure to park due to failure to make a reservation or to apply for a permit to pass through a public or pedestrian square, for example, this will be at the expense of the customer.

3.3 The location of an EasyBox must be on flat ground (avoid grass) facing forward and approximately 2m from a wall, decor or canvas* (for optimal results*). In all cases, a standard power supply must be made available at the location of the machine BEFORE the arrival of the delivery person. We come with a 10m extension cord. We absolutely require a socket within a 5m radius of the machine.

3.4 The accessories are rented to you. We will collect them when we take back our machine. In case of lack of accessories, you will be asked for a supplement of up to 250.-HT.

3.5 Under NO circumstances should the machine be unplugged by a third party and/or moved after installation either at the beginning, in the middle or at the end of the event without prior request. This can lead to a risk of file loss, erasing of settings, loss of a wifi network or various other problems…. If one of these actions is carried out without our agreement, no discount will be granted in case of problem due to these prohibited manipulations! You can ask us to intervene physically (displacement and handling will be charged not being initially responsible for the problem).

3.6 The customer must inform us of the exact location of the machine and/or provide us with a plan in case of absence during assembly and in anticipation of technical constraints.

3.7 The customer will be solely responsible for any damage caused during the event. Any damage, whether deliberate or not, will be invoiced. It is therefore recommended to be the beneficiary of a civil liability (RC). In this case, the link of the photos will be transmitted after settlement of the damage. A technician (not present during the event) is at your disposal for any malfunction of the machine. In case of no call in case of problem, no discount will be possible. Texts/SMS/email/calls to delivery personnel are not taken into account. Being sometimes in installation in basement or without network, it happens that we do not receive for a while. We will call you back as soon as we recover the network.

3.8 In the event of a power outage, an accidental unplugging of the machine, or someone disturbing it, it can be secured.

In this case:
Press the padlock in the top right corner of the screen (it’s not very visible) then enter the code: 1111
Double-click the “Machine Restart” icon in the top right corner
The machine will restart completely (4 minutes)

Telephone technical support is available if needed at:

– 0041.78.948.67.27
(WhatsApp calls are not accepted)

They will be happy to help you by phone initially (often the plug is unplugged or there has been a power outage, which are things we can’t control after we’ve left) and it’s better to handle it over the phone because the situation will be resolved more quickly than if we have to come to your home. However, if after analyzing the situation the technician does not find the solution, a technician will go to the location of the event where the delivery person installed the machine.

ARTICLE 4. UNIT INFORMATION

4.1 Our EasyBox measures: H 1m60 / W 60cm / D 60cm. Floor space to be provided 60cm by 60cm with a distance between the wall and the machine of 1m50. The size of the wall, background or backdrop must be at least H2m / L2m. It has 10m of wire.

4.2 The printers are loaded with a roll of 400 photos for groups of less than 100 people and 700 photos beyond this number. We guarantee unlimited photo printing for a period of 6 hours of use. We recommend 1 Photo Box per 200 people.

ARTICLE 5. CUSTOMIZATIONS / LOCATION

5.1 Machine and/or backdrop customizations must be sent no later than 10 working days before the day of the event. After this deadline, we may still be able to respond to your request with a supplement for express work requested by our printer (supplement between 50.00 chf and 120.00 chf).

5.2 The logo customization on the photo must be provided 7 working days before the event.

5.3 We ask our customers to send us good quality files (300 dpi for the canvas and/or the back of the machine and in jpeg or png (transparent background) image format for the logo on the image via the “personalization” interface (link at the bottom of your quote). The result will depend on your file. We cannot be held responsible if the final visual is bad or pixelated.

5.4 All files provided are not modified by us. They are inserted in the machine and/or sent to the printer. Possibility of retouching or creation (from 100.00 chf minimum in addition).

5.5 All files must be supplied via the interface provided for this purpose. Otherwise, they cannot be taken into account. By default, we will put a default template without customer logo.

5.6 Photos with the use of a backdrop (thematic, color or green) are of very good quality. Of course, this also depends on the file used to create the backdrop provided by our representative but also on the lighting of the location. To avoid, room too dark, sunny if outside because the sun turns and you may have traces.

5.7 For outdoor use, a standard electrical outlet must be made available to us at the machine’s location BEFORE the machine arrives.

Our EasyBoxes can be installed outdoors, under certain strict conditions.

However, Mirror PhotoBooths are not recommended for outdoor use:
The screen overheats quickly due to sunlight
It becomes very difficult to read during the day
Installation is much longer and more complex (due to poor visibility).
If you still want an outdoor installation for a Mirror PhotoBooth, you MUST inform us several days in advance.

If you install an EasyBox yourself:
Be prepared to have to adjust the settings several times throughout the day, depending on the light.

If the installation is done by Easyflash:
Our technician will make the initial settings based on the sun’s position, but additional adjustments will be your responsibility later on, as the light is constantly changing (changing sun, nightfall, etc.).

Examples of possible problems after our departure:
Sun glare on the lens
Reflections on a backdrop
Photos too bright in broad daylight or too dark at nightfall
Screen overheating

We cannot be held responsible for these effects related to uncontrollable natural factors or a lack of prior information.

The client (or agent) must provide appropriate protection against:
Rain
Intense sun (tent with dark canvas, large parasol, etc.)
Any damage caused by inadequate protection will be the client’s responsibility.

We strongly advise against using backdrops outdoors for several reasons:
Risk of swelling, warping, or falling of the screen due to wind
Risk of discoloration or marks due to the sun
These natural phenomena are beyond our control.

5.8 The wifi offered works depending on the network it receives. It may fluctuate and pick up the network and then lose it. It is a service offered. If the wifi offered does not work, no compensation can be requested. If you have chosen the paid option, in case of non-working to make network coverage, we will refund the price of the wifi box rental.

ARTICLE 6. EASY BOX PICK UP

6.1 If you have chosen the option “Pick up the machine at our warehouse”, this is done by default on the morning of the day of the event from 9:30am by appointment and the return the next morning (except in exceptional cases).

6.2 We will ask you at the time of the withdrawal a valid ID + 300.00 chf cash deposit. This will cover damages caused to our machine during transport, handling or during the event.

6.3 Concerning the technical assistance, it will of course be at your disposal by telephone if necessary, however no technician will be able to go on the spot without additional cost in case of problem.

ARTICLE 7. BOOKING/CONFIRMATION

7.1 To confirm the quotation, please return the signed quotation via the link at the bottom of your quotation “Request for Confirmation”. As soon as we receive it, we will confirm the presence of our machine at your event by return e-mail, depending on availability. Without our confirmation, the confirmation is not definitive.

7.2 The digital photos of the event remain the property of Easyflash as long as the payment for the service has not been made in full or in the event of damage to the machine.

ARTICLE 8. CANCELLATION

8.1 For any cancellation of our service, you may be asked to pay a fee.
After confirmation of the quotation -> 30% of the total amount.
Less than 1 month before the event -> 50% of the total amount.
Less than 15 days before the event -> 70% of the total amount.
Less than 1 week before the event -> 100% of the total amount.

For the COVID 19 situation, if your event cannot take place due to a “state restriction” that requires “canceling all events” you will be able to reschedule your event to the current year or the following year at the same or higher rate without any penalty. The invoice will be sent on the initial date and must be honored. This amount will be kept as a credit valid for an event on the same year or the following year. Of course, subject to our availability on that date.

For a request for postponement “without restriction of the state” and therefore at your request, 30% minimum penalty will be charged (according to the cancellation date) which will be paid before the new date. The initial invoice will have to be paid on the date initially planned. You will have a credit note corresponding to the initial amount of the service that you can use in the year or the following year.

All definitive cancellations from your part without postponement will generate penalty fees of minimum 30% (see conditions above).

ARTICLE 9. PAYMENT CONDITIONS

9.1 As a private individual or foreign company:
– The payment must be on our bank account at the latest 30 working days before the date of the event. After this deadline, you can only pay for our services in cash on the day of the event. Please inform us of your preference before the 10 working days before the event.

As a Swiss company:
– The payment must be on our bank account no later than 30 days after the date of the event. All services performed at the end of the year must be paid 3 working days before the last day of the year.

9.2 A reminder fee (50.00 chf) may be charged for late payment.

9.3 Interest of 10% may be charged for late payment (date of the event + 45 days). After 60 days, without payment on your part despite our reminders, we will forward the file to the Geneva office in charge of litigation.